Subscriptions purchased via Apple or Amazon IAP can only be cancelled through their respective portals. If purchased via the Web, Android Mobile/TV, etc., you can contact us for cancellation, but no refunds will be provided.
Subscription fees are non-refundable. Cancelling stops auto-renewal only.
Upgrading/downgrading is supported only for Apple and Amazon IAP subscriptions. This feature isn’t available via our website.
Go to Profile on the web or app and click on the Edit button. If you face any issues, contact customer care or chat with TIA – our Travelxp Intelligent Assistant.
To update these details, please contact customer care or chat with TIA – our Travelxp Intelligent Assistant.
Once you delete an account, you cannot re-add it directly. If you wish to re-register the same account, contact customer care or chat with TIA.
We send your subscription details via email and message, and they’re visible in My Bookings on your profile. We do not support GST invoices for subscription purchases.
You can view current offers in your Profile → Offers and Deals section.
Retry after a few minutes or try another payment method. If charged but not activated, contact TIA – our Travelxp Intelligent Assistant or email customercare@travelxp.com.
