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FAQs
Frequently Asked Questions
Hi,
How can we help?
Flights
I selected flights on Travelxp, however, I find other sites offering even lower rates on flight ticket booking. Why am I unable to avail similar airfare on Travelxp?
How does Travelxp offer cheap international air tickets?
How can I avail cheap international flight tickets on Travelxp?
How do I come to know that I have been able to avail the benefits of international flight offers on Travelxp?
Can I avail frequent flyer miles on an international air ticket while booking through Travelxp?
Cancellations & Refunds
I cancelled my membership but have not received any refund.
I cannot find cancellation option on the platform;
Holidays
How to book International Holidays with Travelxp?
What does Travelxp International Holidays offer?
Why Book International Holidays with Travelxp?
How to book Holidays with Travelxp?
What does Travelxp Holidays offer?
OTT
What iOS version does our platform support?
What versions of the Android operating system are supported by our platform?
Facing buffering and stuttering while playing Content?
What is the streaming quality at High, Medium, Low & Auto?
Membership Plans
What will happen if an agent attempts to use my subscription for commercial bookings?
What does "personal use only" mean in the context of our subscription service?
What is included with Travelxp Membership?
How long is the membership valid?
How many people can share one plan?
Hotels
Why Book International Hotels on the Travelxp?
How to book international hotels on Travelxp.com?
Where can I find current deals and offers of Travelxp?
How to find the best hotels near me?
How to find the cheapest hotel deals in any city?
Account Setup
How to download videos
How can I delete my account?
How can I delete my account?
How to subscribe?
Can I sign up with email?
Pricing & Payments
I just made a payment, money has been deducted but my subscription is not activated yet.
Does travelxp offer a free trail?
How can I Pay to subscribe?
Can I get monthly subscription plans?
Why are other Debit cards and E-wallet options not available for Monthly Subscription?